Privacy Policy

Privacy Policy – UrbanZing

At Urbanzing, your privacy is very important to us. This policy explains how we collect, use, and protect your information when you shop with us.

1. What We Collect

When you place an order or sign up on our website, we may collect the following information:

• Your name

• Shipping address

• Email address

• Phone number

• Payment details (handled securely by Razorpay or Shopify)

We only collect data that is necessary to process and fulfill your order.

2. How We Use Your Information

We use your data to:

• Process and ship your orders

• Send order confirmations and updates

• Respond to customer service requests

• Send promotional emails (only if you’ve opted in)

3. Third-Party Services

We use trusted services like Shopify, Razorpay, Google Analytics, and Meta Pixel to:

• Run our store efficiently

• Accept secure payments

• Track website performance

• Show you relevant ads

These platforms may collect limited user data as per their own privacy policies.

4. Data Retention

We store your information securely for as long as it’s needed for order history, customer service, or legal requirements. You can request us to delete your data at any time.

5. Your Rights

You have the right to:

• Request a copy of your data

• Ask us to update or correct your data

• Request deletion of your personal data

To request any of these actions, email us at urbanzing.online@gmail.com

6. Data Security

We take all necessary precautions to protect your information. Payment data is encrypted and handled securely through our payment gateway.

7. We Don’t Sell Your Data

We respect your trust. We do not sell or share your personal information with third parties for advertising or marketing purposes.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated date.

If you have any questions about your privacy, contact us at:

urbanzing.online@gmail.com